Start an SOS
Tell us what’s happening.
The more you share about the failure, who's affected, and how urgent it is, the faster we can triage. This comes straight to our team — no funnel, no sequences.
What happens next
- A reply within one business day — much faster for live incidents.
- An honest read on severity, with no pressure to engage.
- A concrete next step you can act on, whether or not we work together.
confidential by default
AI failures are sensitive. We work under NDA and never disclose client names, logos, or details. Everything you share here stays between us.
live incident?
Put “SOS” in your subject line or severity and we will prioritize it. Active production failures jump the queue.